Hair Replacement Feedback

hi, i received my unit today.

i must say the injection unit is fantastic. it looks as if the hair is growing from the scalp even when i am holding it in my hands. on the skin, it is definitely invisible. can’t wait to get it cut in. thanks

George

Robert, good morning, just to let you know I cut in one of the new Injection Base Systems it looks great. Talking to my stylist he was so impressed that I told him to contact you.

R.B.

The [iBase] design and the hair used are incredible, and the base used is remarkable. I.H.

Hello Robert,

Just wanted to let you know I received the hair piece and like my previous order it is right on the mark. Again I am extremely pleased. It is so natural looking and fits perfectly. Needless to say any future hair piece will come from Gent's Place. Also, the piece I sent in for repair is just like a brand new one. Thanks for the excellent workmanship and all your assistance. It has been a pleasure working with you.

Have a wonderful day.

E.C.

Dear Robert,

I received the pieces, took them to my hairdresser, she cut and styled then...AWESOME!!!! Especially the IBase with the part in the middle - a true work of art! I will definitively be coming back for more in the future.

Thanks again.

One VERY HAPPY customer : )

Okay, I've received it now and am very happy. It is just perfect!

Thanks again!

Ray

Hello Mr Glen,

I want to thank you for the services you gave me delivering such a high quality product. I was just yesterday in one hair saloon and they really admitted that this product (i-Base) was superior to most hairpieces they regular apply.

Thank you for your service and great product.

R.V.

Robert

I received my order and once again it looks great!

Thanks

Tim

Hi Robert,

Just wanted to thank you for all your help in ordering my first unit from you. The second unit came through just as ordered. The quality of the hair and the piece is excellent - much better than what I was getting here in the US. I'm recommending your company to my other friends that wear hair - I'm sure that they will be equally satisfied.

I recently had the unit cut in, and it came out very well. I am looking forward to ordering my next unit!

Talk to you soon,

Tom

I now have 2 transbase units {they are GREAT},

Bill

Hi Mr. Glenn

Just to let you know the unit is absolutely brilliant. I have been using lace fronts before but this one I feel looks 100% natural, and it feels so light on my head that I almost forget that I have a hair system.

A thousand thank yous it is great, in fact to be honest it is the best unit I have ever had.

Be sure to receive my next order very soon.

Take care for now.

Regards

Tim

Thank you for my order. I love it and I am looking forward to doing business with you in the future.

Thank You. Paula

To: Robert Glen, I received the new unit yesterday, I must say it came in excellent! The quality is excellent, looking forward to purchasing my next unit from you. Thanks. Sincerely, Wayne

Dear Mr. Glen,

I just wanted to say thank you for the very high
quality job done on my order and also for doing it so
quickly!

Sincerely,
Jim

Dear Mr. Glenn

I received the hair piece today. Thank u very much. I really like the
workmanship and the quality of the piece. Also the hair are of real fine
quality. I intend to have it cut on Sunday, hopefully.

Dr. M.

Dear Robert,

I received the order right in time, and this exactly what I wanted. Your did a great work.

Sincerely,

J.L.R.

Dear Robert
Received the order today.
Thank you very much, it is just as I required. I will certainly be re-ordering again …..

Yours Sincerely
Bill

Hello Robert, My unit arrived today, fantastic service. Unit looks really
good will have it fitted and cut soon. Many thanks, as regards contour
tapes, yes please. Thanks again.
Eric

Hi, Robert:

I received my order a week ago. Glad to tell you that
I'm 100% satisfied.

Your company is one of the best companies that I ever
dealt with. You're honest, sincere, and very
professional.

You've gained a new customer. It is me.

I like your work. Everything fits perfectly and was
made according to my instructions.

Thanks again,

Francis

P.S.: You are even better and more honest than the
American company that I dealt with before. Keep up
the good job. Best regards.

I RECEIVED MY HAIR SYSTEM ON TIME AND IT WAS THE VERY BEST QUALITY I HAVE EVER WORN. THE HAIR REPLACEMENT SPECIALIST WHO USUALLY CUTS IN MY HAIR DEMANDED TO KNOW HOW I GOT SUCH A GREAT BUY AND SUPERIOR QUALITY FROM THE INTERNET. I PROMISED NOT TO TELL HER CLIENTS AND GAVE HER YOUR WEBSITE. THANK YOU AND I AM SENDING YOU ANOTHER ORDER THIS WEEK.

SINCERELY,

ALLEN

Robert:

My new hairpiece arrived Friday, It's GREAT! I can't wait to get it styled and cut in. Very good quality, The 'piece' is superb!

Thanks again for your wonderful product and service.

Regards,

Ben

Hi

You did a great job. I must say you have the utmost kindest company, very friendly and responsive to our needs. Excellent hair replacement and the finest quality. Dad and I are both so very pleased in your company and will use you again in future. Thank you so very much.
J.B.

Hi Robert, just wanted to drop you a line to let you know that I love my custom order. It came out excellent. The fit is good, and I am hoping the it was made with 100% human hair. I want it to last a while!

I am very, very, pleased with the outcome. I'm sorry I made it so complicated. I do want to have another one made. However, it will be less complicated. Anyway, I thought you would like to know that I am happy with the quality of work put in my order. Thanks so much

Charlotte

Dear Mr. Glen,

Our son's new hairpiece arrived last week and we just got it cut yesterday.
The color is perfect and it looks terrific! Thank you for your excellent
service!

Sincerely,

Sue

Hi Robert,

I received the hairpiece and the base is exactly what I have right now. I am
very happy.

I will send you a head template for my next hairpiece :-)

I will pass the word to other people who are sick and tired of paying
ridiculous prices for hairpieces when they can get a better quality hairpiece
from you.

Thanks

Charles

Mr. Glen today you are my hero. I received my hair yesterday and it is the best I have ever had. Thank you and the factory for getting it here on time and for doing a wonderful job. I wish you all a happy holiday season and I thank you again for making mine special. Merry Christmas, P.A.

Robert Glen,

Just to let you know that I have received the unit yesterday. Its beautiful.

Thank you.

A.B.

Your customer service in answering me and assisting me has been absolutely world class service at its best. I so appreciate the fact that you are proceeding with my order as I know this will be fine as soon as they act on the situation.
Thanks so much.
Sincerely,
Gene

I chose your business after a long, in depth web-site evaluation. Here is what influenced me:

1) Your customer oriented attitude. You responded very quick, through several correspondence, and were thorough and patient in answering all of my questions.

2) Your web-site was very friendly and easy to use.

3) Your web-site had an excellent structure for choosing the design of the wanted product.

4) Processing the order was of excellent security, easy, and efficient.

5) You responded upon both receiving the order and upon receiving the old unit as a template.

6) Your prices were the most competitive.

What I received:

1) A perfect replication, indicating high quality. All specifications I requested were met with a quality product.

2) Your product is of higher quality than my former supplier and at half the cost.

3) The gray selection, density, thickness, and design are outstanding. I have ordered more gray in my former supplier and they never met the specifications.

4) You replicated the exact base, and even sewed on the attachments for me.

5) I found the time for completion of the order extremely reasonable.

6) I found no inconvenience in dealing with the International process, or any real time concerns in completion of the order.

7) Most important - you maintained the quality factor.

What more can one ask for?

It was great doing business with you and I hope to repeat another order. Do you need another old unit to build off of or do you have enough information to replicate again at such a high quality product?

Take care- and Thank you.

Frank

Dear Mr. Glen: I had the new hairpiece styled and it is of exceptional quality and turned out great.

E.C.M.

Dear Robert

I received my order today and am very pleased with the finished product and the fast turnaround. I will certainly be a regular customer in the future, and will refer you to other possible customers.

Thanks again,

Tim

Robert:

I washed the hair piece last night, blew it dry slightly, did a little combing and to my surprise I saw the most perfect hair-piece I ever had in 20 years. I'm in a state of shock of such quality and service. Thanks again for making me look better than I should. F.E.

Dear Robert, received new unit, cut and fitted, absolutely brilliant even
better than the first one. Whoever worked on it should get a pat on the
back. Thanks E.J.

thank you....I was concerned about doing business like this....you are a honest person....I had other friends that used Apollo....they will definitely be using you....I intend to show them my hair that I received from you...I am sure they're going to feel the same way I do....I will be using you as long as I used these things...I have been using them now for over 12 years....probably another 20......thank you for the quality....thank you again for being honest and not one of those horror stories we hear at times doing business over the Internet.

Cordially Yours
Stephen

hello,

just a note to let you know that i am very pleased with the
hairpiece i recently received from you.
it was completed within the advertised time frame -
it was done the way i specified -
it is truly a professional state of the art hairpiece
yours is a very reputable business to be recommended

thank you

jerry

Hi Mr. Glen,

I've received my 2 (T-1 lace front) hairpieces a few days ago and I'm
extremely pleased with the work. The fit, color and texture are very well
done!

Thank you very much for working with me, and I will certainly be ordering
from you again in the future. It was a pleasure doing business with you.

Sincerely,

Robert

HI ROBERT,

WE JUST WANTED TO SEND YOU A NOTE TO LET YOU KNOW HOW MARVELOUS THE SYSTEM
IS THAT YOU SENT US. WE WANTED TO SEE HOW IT WOULD HOLD UP BEFORE WE TALKED
TO YOU. THE HAIR HAS PERFORMED MAGNIFICENTLY TO THE TWIST STYLE. WE WILL
SEND YOU A PHOTO AS SOON AS WE GET A CHANCE TO TAKE ONE.

WE ARE CURRENTLY USING THE SYSTEM THAT DOESN'T HAVE THE REINFORCED POLYSKIN
PERIMETER. WE WERE CONCERNED ABOUT THAT SYSTEM BECAUSE THE REINFORCEMENT
WAS ALL AROUND THE ENTIRE SYSTEM. WE WERE ACTUALLY HOPING THAT THE TWO
BASES SHOULD HAVE BEEN COMBINED (REINFORCEMENT AROUND THE SIDES AND REAR OF
SYSTEM.) WE THOUGHT THAT WOULD BE MORE DURABLE.

BUT, FOR NOW MY HUSBAND IS ENJOYING THE FEATHER LIGHTNESS OF THE LACE
SYSTEM. WE ARE PASSING THE INFO TO YOUR WEBSITE ON TO OTHER HAIRCLUB
CUSTOMERS.

THANKS AGAIN FOR EVERYTHING.

SINCERELY,

T.A.

Hi Robert,

I just wanted to tell you that I received my hairpiece and I am very very pleased with it. I have been spending twice as much for hairpieces and they don't come close to the realism of the one I received. You will have me as a steady customer from now on.

Thank you very much,

Yours truly,

Gene

Hi Robert Glen,

I received the "Invisible" hair system today at 3:30 pm PST. I am absolutely 100% "VERY HAPPY" with the system....I took it out of the package...taped it on my head and drove 1 hour to the hair stylist, she was very impressed with the system. She cut some bangs in it and trimmed it, and it looks like when I had my own hair...I am so happy ....I really feel like my old self!!!

Thank you so very much.....I am so excited to show the people that I have met with this medical condition "Alopecia". These people have struggle for many years with inferior hair systems.....I am so thrilled that I will be able to help them. I am definitely going to start a business.

Thanks again for all your help and excellent service....the system fits perfectly.....I really appreciate all you have done for me.

I can't thank you enough...take care and thank the technicians for me!!!!

A very happy customer!!!!!

Sincerely,

Sharon

Hello Robert,

I have been meaning to email you awhile ago. Just wanted to say the hair piece I purchased from you is by far the best I have ever had. I will definitely be doing more business with you in the future. Thank you very much. I am extremely pleased. Keep up the good work.

Ernest

Dear Robert .

I had your hairpiece cut today and can truly say it is the most natural looking hairpiece I have ever owned. Can I have another one made exactly the same way? Can you ship it the same way, no signature required? Do you sell any supplies, like tape or glue? I believe you have all the information you need to make it. Please E-Mail me to confirm. Thank You, Frank

Dear Mr. Glen;

I have attached a picture of my new hair piece. I am really, really HAPPY with the hair. The french lace was done extremely well and allows this type of close-up.

Your service and product were just as your web site states. My wife, Janet, -she did the cut in, was very pleased with the texture, color, and softness of the hair.

Great Job!

Tom

Hello: I think it is time I good a new hair piece. Do you have my information on file, or will I have to submit. I need the identical one that I got last time. By far the best I have owned. Thank you. Ed

Dear Robert

I received my hairpiece today and I can truly say the quality is excellent, I am 100%satisfied. I have been wearing hairpieces for 15 years and yours are the best I have ever purchased. I feel 100% confident wearing them they are undetectable. Thank you for a truly high quality product, F.D.

Dear Robert,

After wearing one of your wigs for 6 month I can truly say it’s the best constructed, best fitting, and durable piece I've ever had. And that’s going back to my first custom made wig in the late 50's when I was a 13 year old kid.

Thanks, Ray

My hair came on Thursday and I had it put on Saturday. It looks very good. I am going to a new hair center and the owner was so impressed with the quality that he wanted to know where I got the hair from so I gave him your web address. Thanks again! Ross

Dear Robert,

I received the hair piece, it looks better than I had imagined. I have not yet had it cut, possibly in the next few days. I just wanted to thank you for the fine job and I wish to order the second one as soon as I try it. Would you need the template sent back, or do you keep a duplicate there? Sean

Robert,

I just want to express how much I greatly appreciate the quality of the units I received. The salon that I went to to have the units cut in said they were impressed at the natural look of these units. They said, "there is no way anyone could tell and they were easy to cut in." The Tmax A and B are absolutely undetectable and I look forward to continued business. Dennis

As Becky keeps trimming the units (she is very meticulous - you know how perfectionists are), they are shaping up so nice. I cannot thank you enough for the very personalized service you have given us. It's hard to find these days; we appreciate it!!!

Thanks,

Gary

Hi Robert,
I wanted to let you know the shipment arrived and they look great. I had one system cut-in yesterday and I am 100% happy.
Thanks
R.M.

Hi Robert,
Just want to say thanks for my new hair, I'm very pleased with it. I have
never had a wig that looks this good :) And I just love the quality of the
hair, it's so soft and smooth.

Johanna

Dear Robert Glen,

Thank you so much for both of my custom made hairpieces, I was very satisfied, you did such a wonderful job and it looks just great. I will be ordering a couple of more custom made hairpieces again soon.

Thank you again.

Sincerely,
Arlyne

Hi Robert,

I received my order and I am very pleased.

In all senses, this piece is the best piece that I have ever had. It is very nice.

It is likely that I will order another piece within the next couple of weeks - for the price and quality I have no problem with buy a new every 4 months or so.

Thanks for the quality.

Best Regards,
Michael

I received it today Robert...thank you for keeping me informed.

I have to something to tell you about this. I was a little reluctant to purchase a hairpiece from such a distance, especially from another country. But I must say, not only have you been extremely professional throughout the process, but the piece itself is outstanding. I am truly amazed at the quality and the hair match is perfect. Before I moved to New York, I was a hairstylist for 20 years and sold many pieces and yours ranks among the finest I've seen. Truly outstanding. I was going to order two but wanted to see one first, so I will shortly be getting that second one.

Thank your Robert, it has been a pleasure dealing with you and a pleasant surprise to see this type of quality piece.

Vincent

Dear Robert,

I do not want to miss to share my experience with you.

My hairpieces arrived and they are so incredibly gorgeous that I can't hardly express it! It's absolute top-quality. Perfectly shaped, invisible base and knot or injection and perfect colour. The best of all though is the hair texture. I never had the chance to get remy hair before and it's incredible how soft and tangle-free this unstripped hair behaves. I'm so happy that I finally got for what I paid for in terms of hairpieces. I tried 5 different suppliers so far and most of the time they just promised a lot, did not listen to my specific needs, communicated badly and never managed to keep their promises at all!

But not only your deliverables are exceptional, also your service and entire communication policy is unbeatable. You really got everything you need to achieve business excellence. Congratulations on your outstanding performance!

Be sure I'll get back to you very soon to order two more hairpieces since I'm traveling frequently an do lot's of sports so I'll need different cuts and hairpieces for different purposes.

I wish you all the best for the upcoming year and will stay your new faithful customer.

Thank you so much!

K.T.

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